Professionalism, satisfactory explanations to all my questions, fulfilled the contract, and return service to correct for overnight settling.
Cordial, responsive, transfer to expert for answers to technical questions.
Said that the installation crew would use leveling sensors over the raised areas. The crew did not use even a carpenter's level. Just eye-ball. I used my own carpenter's level after work completion.
Very professional and cordial, at ease with my oversight, and answered all questions to my satisfaction.
Removed demolition debris that I generated in preparation for the work done.
Sails rep knowledge and answers, to questions, price of service, literature provided, and responsiveness to inquiries.