Job review from Steven in Burlington, NC 27215 on 03/07/22
Overall Rating:
5 out of 5
Our Overall Service
I am very pleased with the overall customer experience starting with the first call I made for an estimate.
Call Representative
Very pleasant and informative.
Sales Process
Mike Sheets was very thorough and expert with his assessment and estimate. His follow-up with us was also very well done. We had a few questions about getting the basement area ready for the installers and he came right over to help us get prepared. He even offered to help us move anything that might be too heavy for us. Mike is a great asset to your organization.
Our Installation Crew
Danilo Santamaria and his crew were just awesome! They arrived on time and started work immediately. They were very thoughtful about letting us know when they would be making loud noises so we were prepared. The entire crew handled them selves professionally while maintaining a very happy and pleasant demeanor. In fact, I was a little disappointed that they were finished ahead of schedule and we had to say goodbye. Their workmanship and attention detail were excellent. I am very pleased with their excellent workmanship and clean-up when they were finished. GREAT JOB GUYS!
The Cleanup Process
see above!
What type of work did you have done:
Basement Waterproofing
What made you choose our company:
Your company has an excellent reputation for honest estimates and great results.